Splitgrid

Splitgrid

Contact &
Support

Contact us for better profitability

We are convinced that our service can help suppliers and traders to more profitable business. With Splitgrid, the possibility of new forms of cooperation and expansion is also created.


If you want to know more about our services and offers, please contact us! We are happy to share customer cases that demonstrate the effect of working with us – and look forward to taking your business to a new level.

Team Splitgrid

Marcus Persson

Director New Business

marcus.persson@splitgrid.com
(+46)70-55 20 173

Fredrik Andersson

Lead programmer

fredrik.andersson@splitgrid.com
(+46)19-12 00 90

Gürkan Genc

Programmer

gurkan@splitgrid.com
(+46)19-12 00 90

Support

As a retailer or supplier, do you need help? — Click the button below to access our support center

FAQ

How long does the start-up take?

Starting up, where we have already integrated the cash system, takes less than an hour. If we need to integrate with the cash system, the start-up takes longer, since we have to contact the supplier of the system first and then connect us together.

Do you have to use Splitgrid for 100%?

In connection with the start-up, a link is sent out to our system, where you can add and remove agreements yourself.

How often does reporting occur?

Splitgrid reports weekly, bi-weekly or monthly. Splitgrid sends two types of reports, a transaction report and a payout report. The Transaction Report reports transactions since the last reporting date. The disbursement report shows the disbursement that is made and what is included. Transaction Report and Payout Report may include different periods.

What type of agreement is signed?

In connection with the start-up, Splitgrid sends out a digital agreement to the store company that regulates conditions regarding operations. We recommend that the shop and supplier sign a contract, and we can provide template. Splitgrid does not sign an agreement with a supplier or other party.

What happens in the case of a bankruptcy, am I protected as a supplier?

If you have signed an agreement between the store and the supplier, which is a genuine commission agreement with a clear return policy among other things, Splitgrid will have secured the payments up to the day of bankruptcy and the unpaid goods will be returned to the supplier. In our experience, the risk to the supplier has been limited to a few days’ sales which can occur over holidays as we have not been able to secure payments via the Bankgiro Center which only draws money on bank days. In comparison to the sent invoice that can be unpaid as well as goods that will then be included in an ev. bankruptcy estate, Splitgrid’s solution is the best for the supplier.

How to report Splitgrid's draws and deposits as a supplier / store.

Splitgrid delivers several reports to help facilitate accounting. We can also contribute with direct integration towards an economy system such as Fort Nox or Björn Lundén. It is not included in our base offer but we can of course help to provide it.

What report formats does Splitgrid support?

We deliver reports such as email, pdf, csv files (Excel) or directly via EDI.

What does it take to become a store or a supplier in Splitgrid's network?

An agreement between store and supplier is required to use Splitgrid and an agreement between Splitgrid and store is required. In addition, Splitgrid needs to access the store’s receipt transactions, which we do through an integration with the cash system supplier. For a supplier, technically only an email address is required for the reports and an account to which we will send the money.

What does it cost?

Splitgrid has no setup or fixed monthly fees but survives from the 0.8% + VAT of the transaction from each party. That is in total 1.6% This cost can be distributed between the supplier and store as in any negotiation.

How do I terminate an agreement?

An agreement that is closed down on our portal will be deactivated as soon as it is approved by us and thus termination will not be necessary. If there are no agreements active with us, we also have nothing that binds us to each other anymore.

Do you provide stores or suppliers to me?

If we believe that a store and supplier are suitable for each other, we usually ask the question whether it would be interesting for both parties to contact each other. We are first and foremost a payment solution but if we can, we will be happy to help bring together new partners. Therefore, it is up to each store or supplier to ask both the old as well as the new business partners if they want to do a business with Splitgrid as a platform. But we are happy to help explain or educate how to work with Splitgrid.

How is VAT reported on Splitgrid?

Splitgrid has no idea of the amount includes VAT or not, but it depends on how the division between the parties is designed. Within the same country, a supplier receives the amount including VAT and between countries typically without VAT. For example, in an agreement this can be formulated as a distribution 49% / 49% and without VAT 58.8% / 39.2%

What happens at the end of the season to the goods that remain in the store?

The most common ways to manage inventory at the end of a season are:
a) The store returns unsold goods to the supplier who has an outlet or to another outlet.
b) The supplier does not want any goods returned but it is agreed to put the goods on a regular sale.
c) The supplier offers the store to purchase the goods at a reduced price.

The important thing to remember when it comes to consignment stock is that it is the supplier who owns the goods therefore there can be no requirement for the store buy them, and the concept of consignment and the protection of the supplier ceases if a bankruptcy should occur. However, there is no law that prevents the store and the supplier from entering into an unclean consignment agreement.

Hitta till Splitgrid

Älvtomtagatan 12
703 42 örebro
Sverige